Your Support Team

Listed below is our outstanding support team. To make comments, suggestions or to share your concerns, feel free to contact anyone below at +1 (800) 344-5647

  • Cary Hamar, VP of Customer Service and Support
  • Ed Burt, Milsoft Customer Liaison

Communications Support support-ivr@milsoft.com

  • Kari Eichelberg​ - Support Lead - Communications
  • Becky Borash
  • Kelley Lyle
  • Johnny McLaughlin 
  • Clifton Powell
  • Patricia Richards
  • Paul Sullivan

Engineering Analysis Support support-ea@milsoft.com

  • Haden McGill​ - Support Lead - EA  
  • Brendan Acosta
  • Matt Hall

GIS Support support-wmm@milsoft.com

  • Chris Rives - Support Lead - GIS
  • James Ashley
  • Eric Robinson

Outage Management Support support-oms@milsoft.com 

  • Bryon Strawbridge - OMS Support Lead / Lead Analyst
  • Jamie Brooks
  • Brian Callaway
  • Scott Fritz
  • Matt Holveck

Customer Information System Support - support-cis@milsoft.com

  • Ed Burt - Support Lead - CIS
  • Jon Gibson
  • Casey Jeter
  • Holly Johnston
  • Melissa Kelley
  • Starla Kuberski
  • Sierra Wink

Financial & Work Management System Support - support-fm@milsoft.com

  • Gina Salois - Support Lead - FMS/WMS
  • Jenny Hamar
  • Allison Morrison